Company : HCL TECHNOLOGIES
Website : www.hcl.in
Education : Graduate / Undergraduate
Experience : Freshers & Exp
Location : Hyderabad
HCL TECHNOLOGIES
Walk-In
For Fresher (2012, 2013, 2014 Batch Students) Graduate in any Stream On
07/08/2014 @ SWAMI VIVEKANANDA INSTITUTE OF TECHNOLOGY, MAHBUB COLLEGE
CAMPUS, SECUNDERABAD-3, HYDERABAD, Telangana, 500003.
Greetings from ‘Simple Solutions HRD Services, Hyderabad’
Dear Candidate,
We are organizing a Placement drive for HCL.
Kindly avail this opportunity and you can forward this mail to your friends.
Company: HCL
Website: www.hcl.in
Company Profile:
HCL is a global technology and IT enterprise that operates in 31
countries. Its headquarters is in Noida, India. The company comprises
two publicly listed companies, HCL Technologies and HCL Infosystems.
HCL was focused on addressing the IT hardware market in India for the
first two decades of its existence with some activity in the global
market.
On termination of the joint venture with HP in 1996, HCL became an
enterprise comprising HCL Technologies and HCL Infosystems. HCL
Technologies focuses on the global IT services market, whereas HCL
Infosystems focuses on the IT hardware market in India and in APAC
countries. HCL has since then operated as a holding company.
Designation: Technical Support Officer, Sr. TSO
Process: UK/US
Department: Operations
Reporting to: Team Leader Operations
Training: upto 6 weeks for 6 days
Job Location: Noida/Chennai
Job Description: Responsible for giving Technical support to International customers over the Phone.
Minimum Qualification: Graduate in any Stream, Undergraduate are also welcome, Should be comfortable working in night shifts i.e. 24x7x365 environment
Skills Required: Strong oral and written communication skills which includes (Fluency & Coherence, Grammatical ability,
- Pronunciation and Accent, Interactive Communication, Lexical Resource)
- Basic Desktop and computer knowledge.
- Understanding of ISP/Networking concepts
- Possess good organizational and time management skills
- Display strong initiative in resolving issues of customers
- Exhibit strong teamwork
www.presentjobs.com
- Must be capable of demonstrating problem solving skills
- Attentive listener
- Ability to use common courtesies
- Confident while communicating
Experience: Freshers are welcome,
1 year experience in any international BPO would be an added advantage
Relevant experience of any industry would be taken into consideration
Job Responsibilities:
- Should be able to Meet minimum login hours
- Meeting SLA on time
- Keeping AHT under control
- Attendance should be above 96%
- Should not take any unsched leave
Compensation:
· CTC is 1.64L during the training which will be 2-3 months.
· Post the training additional 15K to 37K will get added to CTC depending upon the project they gets deployed.
· But this increased amount gets paid after 6 months accumulated.
· So ideally first 6 months the salary will be 1.64L.
Date: 07th August 2014
Time: 9 AM to 12.30 PM
Walk in Venue:
SWAMI VIVEKANANDA INSTITUTE OF TECHNOLOGY, [
www.svit.ac.in]
MAHBUB COLLEGE CAMPUS, SECUNDERABAD – 3,
HYDERABAD, Telangana, 500003
Contact Number: 04065144194
Contact Person: Aqhil Syed
Selection Process: 1. Screening Round, 2. Voice & Accent Round, 3. Technical & HR Round
Documents Required: Two copies of resume, one passport size photograph
$$$ There are no registration charges $$$
Note: Please carry two resumes and photographs
Note: Kindly refer this job to your friends.
Best Regards
H R Team.
